Frequently Asked Questions (FAQs)
How long does delivery take?
Orders are delivered within 3–7 business days across India.
When will my order be shipped?
Orders are processed and shipped within 1–2 business days after confirmation.
Do you offer Cash on Delivery (COD)?
Yes, COD is available on selected orders and locations.
How can I track my order?
You will receive a tracking link via SMS/Email/WhatsApp once your order is shipped.
What is your return policy?
We offer a 7-day replacement policy only for damaged, defective, or incorrect products.
Do you offer refunds?
Currently, we do not offer refunds. Only replacements are provided for valid cases.
What proof is required for replacement?
An unboxing video (mandatory) and product images are required for verification.
Can I cancel my order?
Yes, orders can be cancelled within 12 hours of placing them. After dispatch, cancellation is not possible.
Are your products good quality?
Yes, all products are carefully curated to ensure quality, durability, and satisfaction.
How can I contact customer support?
You can reach us at:
📧 support@tinytabbythings.com
📱 +91 7838755539
📍 New Delhi | Gurugram
